At Alonze, we’re committed to getting your order to you as quickly, safely, and smoothly as possible. Below you’ll find all the details about how our shipping process works.

📍 Delivery Coverage

We currently deliver across all governorates of Egypt using our trusted in-house delivery team. No third-party couriers — just direct, secure delivery from our door to yours.

⏱ Order Processing Time

All orders are prepared fresh.
Please allow 1 to 5 business days for your order to be processed and packed before it is dispatched for delivery.

🚛 Delivery Time

Once dispatched, orders typically arrive within 5 business days depending on your location.
Delivery times may vary slightly based on city or region.

💰 Shipping Fees

Shipping fees are calculated based on your location and will be shown during checkout.

Enjoy free shipping on orders over EGP 1000 — it’s our way of saying thank you!

📦 Tracking Orders

At the moment, we do not offer live tracking numbers. However, our team will keep you updated about your order status, and you can always reach out for updates.

❗ Delivery Issues or Delays

If your order hasn’t arrived within the expected time or if the package is damaged, please contact us immediately through our Contact Page. We’ll do our best to resolve the issue quickly.

📌 Notes

• Please ensure your phone number and address are accurate during checkout to avoid delivery issues.

• Our team may reach out before delivery to confirm your availability.

Still Have Questions?

Feel free to get in touch — we’re always happy to help.